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We are happy with the roof. It has done well this winter. It seems to be about 90% self cleaning.
Dan Cullman
Kent, WA
Thank you! For providing us with all our roofing needs and service repairs on our warehouse roof. We are very satisfied with the professionalism and competent repair technicians. The installers were fast, quiet and clean!
Sincerely, Ken Hess
Emergency Food Network
Tacoma, WA
We are really happy with our roof and the service you and your crew provided us. I have given your card to another person who I told about our roof and how happy we are with it.
Thanks again for all the updates daily and a good job to your crew. They were efficient and polite.
Don & Sue Russell
Bremerton, WA
I want to thank you for the job well done with our recent roof project, we are thrilled with the outcome. Thank you for being patient and working with us to come up with the right product for our roof. It is terrific. My compliments to your installers, they did a terrific job, kept the jobsite clean and pleasant to be around.
Thanks so much,
Scott Lorenzen
Seattle, WA
We would like to thank you for the excellent job all of your employees did installing our new metal roof. We have received numerous compliments about the roof from friends and neighbors and we thought you would like to know. The representative for Edwards Exteriors was outstanding. We had obtained several different bids from other roofing companies and their knowledge of the roofing material far surpassed that of other representatives. After meeting with other companies, your reps non-pushy approach was greatly appreciated and won us over even though we had been initially concerned with hiring a company out of Tacoma to install a roof more than 120 miles away, on Whidbey Island. You rep suggested the color we ultimately chose for the roof and we are so grateful for his recommendation. Your rep. went beyond the call of duty from the beginning to the end of our project; we are very thankful for his conscientious, professional work.
The roofing installers were meticulous in their installation and provided beautiful details, such as the curved metal edge over the corners of the house, that we had not seen on other metal roofs. They installed the roof quickly and with little disruption to the exterior of our house. When their installation was completed, they left the exteriors cleaner than it was before the installation. Jim Edwards never lost focus from our goal of having the roof installed quickly so that we could coordinate with other contractors to complete our remodel construction. Unlike other business owners, he was always available to take our calls or he would return our calls promptly.
When our own general contractor would not supply a carpenter to install fascia needed for installation of the roof and we could not locate on Whidbey Island, Jim Edwards provided from Tacoma. The carpenter did and excellent job. Recently, we received our warranty paperwork for the new roof. Edwards Exteriors was the only roofing company we could locate that sold Energy Star rated roofing material and provided an excellent warranty. We have already referred Edwards Exteriors to several of our neighbors. We wish you continued success in your business; your company is one that truly deserves it.
Sincerely,
Meade Brown & Laura Valente
Langly, WA
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Thank you so much for sending one of your roof repair technicians to our home to repair wind damage to our metal roof. Imagine our chagrin as we watched panels fly off our roof during the high winds of a couple months ago to discover that the contractor that recently installed it was no longer in business. I contacted Edwards Exteriors because you carry the same line of metal roofing. You had no obligation to honor the warranty on workmanship of the defunct contractor, but you did. That is customer service. Your technician not only secured the panels that had blown off, he explained to me why they had come loose and took a few minutes to check out the remainder of my roof and assure me that it was in good shape. Thanks once again, and when I need roofing or siding work in the future yours will be the company that I call.
Sincerely,
Denny Fleenor
Seattle, WA
What a great and efficient crew you have. They worked quickly and quietly with no disruption of our yard or home.
Thank you so much for a great job!
Doug & Mari Abundis
Richard and I felt that we need to send a letter to you. We both really appreciate that you came out to our home so quickly to assess the damage of the wind storm and dealt with our insurance company. We are very fortunate that we knew about your company because a lot of people were scrambling to find roofing companies to get their home into the dry, along with everyone being back logged. I would like to thank you for the quick response that you gave to us on our home and other people in our neighborhood. Now that our roof is done, the workmanship, cleanup was given the up most care. Richard and I, when we are asked if we know anyone that can replace or repair a roof, we will refer them to your company because you give outstanding service.
Thanks again.
Respectfully,
Richard & Diana Miller
Tacoma, WA
We just wanted to thank you for the work you did on our roof this past summer. Not only did your workers remove our old roof and dispose of it immediately, they installed the new roof in just a matter of hours. We also appreciate the fact that you dealt with our insurance company so that we had one less thing to worry about. As a matter of fact, our neighbors were so impressed with the work that you did, that several of them asked for your phone number so that they may contact you for their roof repair needs. Again, thank you for your diligent work and the professional way you manage your business. We are happy to recommend Edwards Exteriors, Inc. to anyone who might need a new roof.
Respectfully,
Rosangel Gomez
Graham, WA
To all of the staff at Edwards Exteriors,
Thank you! Thank you! We are so happy with our new Future Slate Roof you installed. Everyone that has seen the roof is amazed to find out that it is a metal roof. They all think its slate, and your company is the only one we found that carried this wonderful product. All of your employees were great to work with, very friendly, helpful and excited about their product. The guys that installed the Future Slate for us were prompt, polite, did a great job and cleaned up all of their mess when they were finished! Thank you!! I would recommend this roof and this company to everyone, and I have.
Sincerely,
Christine Birka
Graham, WA
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